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COVID-19: UPDATES

Update: July 16th, 2020

NOTICE: MANDATORY FACE COVERINGS (BY-Law 47-20)

On Wednesday, July 15 Regional Council for the Regional Municipality of Halton approved a temporary By-Law (By-Law 47-20) requiring non-medical masks/face coverings to be worn in all indoor public spaces that are accessible to the public.

The By-law is in effect as of 12:01am on Wednesday, July 22nd, to help prevent the spread of COVID-19 in Halton Region.

ALL PERSONS ENTERING OR REMAINING IN THESE PREMISES SHALL WEAR A NON-MEDICAL MASK OR FACE COVERING WHICH COVERS THEIR NOSE, MOUTH AND CHIN AS REQUIRED UNDER THE REGIONAL MUNICIPALITY OF HALTON BY-LAW 47-20. THE FOLLOWING PERSONS SHALL BE EXEMPT FROM THE REQUIREMENT TO WEAR A NON-MEDICAL MASK / FACE COVERING IN ENCLOSED PUBLIC PLACES WITHIN HALTON REGION:

  1. the person is under three years of age chronologically;
  2. the person is under three years of age developmentally and they refuse to wear a Mask or Face Covering and cannot be persuaded to do so by their caregiver;

iii. the person has an underlying medical condition where wearing a Mask or Face Covering would inhibit the person’s ability to breathe in any way;

  1. the person may experience a negative impact to their emotional well-being or mental health;
  2. the person has a developmental disability which inhibits their ability to wear a mask or face covering;
  3. the person has a disability whereby the wearing of a mask or face covering would limit their ability to reasonably communicate with others or otherwise present a hardship for a person or persons assisting the individual;

vii. the person is unable to place or remove a Mask or Face Covering without assistance;

viii. employees and agents of the person responsible for the Public Place within an area designated for them and not for public access, or within or behind a physical barrier;

Please be respectful of the rights of individuals who are exempt from wearing a mask in conformity with the exemptions provided in the Bylaw.

To report an incident of noncompliance, contact the Halton Regional Police Service COVID19 Hotline: 905-825-4722.

IF YOU HAVE ANY QUESTIONS OR CONCERNS, PLEASE CALL 311.

Important COVID-19 Update – April 9, 2020; Download Update Here

Update: April 6, 2020

Service and Maintenance

  • Pool openings will completed as scheduled, we will contact you if this changes
  • Weekly maintenance will continue as scheduled, we may be a day or two behind schedule during the month of May
  • Non-essential service is currently on hold
  • Contact brian@ultimatepools.ca with any questions

Retail Operations

  • Closed to the public until Ontario government allows non-essential business to continue
  • Shop online –  ultimatepools.ca/products
    • FREE delivery within our service area and curbside pickup available
  • Curbside water test drop off and pick up starting Monday April 13, 2020
  • Contact sarah@ultimatepools.ca with any inquires

March 23, 2020

Following the State of Emergency declaration made by the Ontario government today, our retail store remains closed and we now have suspended all non-essential service to safeguard the health of our employees and the community.

We are fully accessible via email and telephone communications, all of our staff are working from home.  We are continuing to schedule swimming pool openings with the hope that our season can begin on time.  Currently, our office hours remain unchanged.

The only essential service that our company may need to provide is to drain excess water out of a pool to ensure that our customers and their neighbours don’t experience property damage.  As well we are continuing to operate our online store,  with free, non-contact, home delivery so that customers who have spas and hot tubs can continue to ensure that their water is balanced and safe.  These services can be performed by a single individual without the risk of coming in close contact with a co-worker or customer.

We appreciate your understanding during these unprecedented circumstances and hope that you and your families are staying safe and healthy as we all await a resolution to the COVID-19 pandemic.

Additional information

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