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Terms and Conditions


    • We offer a full range of Sani Marc chemicals, pool floats, toys, and accessories available for sale online
    • Pay online with your VISA or MasterCard
    • Select to have order delivered+ or to be picked up in-store.
      • We will let you know when your order will be delivered or is available in-store*

+Delivery is subject to availability in your area, view here (hyperlink to map)

*In-stock purchases will be ready to pick up within 2 hours of order completion; if received prior to 3:00pm EST Monday – Friday. You will be notified via email when the order is available for pick up in-store.

Terms and Conditions

    • Prices in Canadian Dollars
    • Free Local Delivery service is limited to Waterdown, Burlington, Oakville, and specific areas of Mississauga
    • For online orders, you will be notified via email when order is ready to be picked up
      • Once in-store proceed to the retail counter
      • Show the store associate the following items:
        • Your ID
        • Copy of order
        • Original payment method

Returns and Exchanges

All returns and exchanges must be made in-store, within 10 days of delivery or pickup orders.  Returns do not include free shipping – customer is responsible for the cost of return shipping for item(s) shipped via ground service.

When returning items to a store, you may return or exchange any item purchased:

    • Pickup orders
    • Online

As long as it’s eligible based on the policy for that specific category:

    • All chemical sales are final, including salt, no returns or exchanges, no exceptions
    • All parts are final sale, no returns or exchanges, no exceptions
    • All toys and games must be in original packaging

What to bring:

    • Your original receipt; for online orders a copy of the emailed order confirmation.
    • Original method of payment
    • Original packaging
    • Valid photo ID

Delivery Policy

Currently Ultimate Pool Service Inc. only offers free local delivery to the following areas: Waterdown, Burlington, Oakville, and Mississauga*.  All other deliveries are shipped using FedEx ground shipping, flat rate of $35.00.

*Mississauga deliveries are limited to the following postal codes: L5B, L5C, L5H, L5J, L5K, L5L, L5M, L5N, L5R, L5V, L5W

Privacy Policy

Ultimate Pool Service Inc. (hereafter referred to us “us”, “we”, or “our”) operates the website https://www.ultimatepools.ca (hereafter referred to as the “Site”). This page informs you of our policies regarding the collection, use, and disclosure of personal information we receive from users of the Site. By using our Site, you agree to the collection and use of information in accordance with this policy.

Information Collection and Use

While using our Site, we may ask you to provide us with certain personal identifiable information that may be used to contact or identify you. Personal identifiable information may include, but is not limited to your name, billing / shipping address, postal code, email address, and telephone number.

Our Website

When using our Site we may collect the Internet Protocol (IP) Address of your computer, browser type, browser version, the pages of our Site that you visit, the time and date of your visit, the time spent on those pages and other statistics. This information is used for Site and system administration purposes and to improve the Site.

We may use third party services such as Google Analytics that collect, monitor and analyze this log data. Our policy does not allow third party services to copy or access personal information, or contact you using the personal information collected from our Site.


Canada’s Anti-Spam Legislation (CASL) states that we cannot use your personal information to send you promotional materials or marketing through the Site without express consent from you, the recipient. We may use your Personal Information to contact you, electronically or via phone, regarding orders placed and/or any inquires you have entered in to the Site.


The Site uses “cookies”, a technology that installs a small amount of information on a website user’s computer to permit the website to recognize future visits using that computer. You can instruct your web browser to notify you and/or refuse the use of cookies. However, if you choose to not accept cookies you may not be able to use some portions of our Site (included, but not limited to: account login, add to cart, and/or online check out).


The security of your personal information is important to us. No method of communication over the internet or electronic storage is 100% secure. Even so, we do strive to use all commercially acceptable means to protect your personal information, including use of an SSL (Secure Sockets Layer) Certificate, and forcing all browsers to constantly connect to our Site through an encrypted layer.

Links to Other Web Sites

Our Site may contain links to other websites or internet resources which are provided solely for your convenience and information. When you click on one of those links you are contacting another website or Internet resource. We have no responsibility or liability for, or control over, those other websites or internet resources or their collection, use and disclosure of your personal information. We encourage you to read their privacy policies to learn how they collect and use your personal information.

Privacy Policy Changes

This privacy policy is effective as of March 15, 2021 and will remain in effect except with respect to any changes in its stipulations in the future; which will be in effect immediately after being posted on this page.

We reserve the right to update or change our privacy policy at any time and we recommend that you should review this periodically. Your continued use of the Service after we post any modifications to the privacy policy on this page will constitute your acknowledgment of the changes and your agreement to abide and be bound by the changed privacy policy.

Contact if you have any questions about this privacy policy please contact us.

Additional information

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